Delivery Information

Delivery Information

We have kept our delivery system simple and ascompetitive as possible in order to offer our customers the best value for money and expedient service.

Orders to any address within the United Kingdom, over £10 will be delivered FREE. We use Royal Mail as our carrier.

How long will it take to receive my order?

As long as orders are received before 12 noon GMT they will be despatched that same day (excluding Saturday and Sunday). Please note: we strive to offer excellent customer satisfaction so orders received after 12 noon will be rushed for delivery regardless. Our 12 noon policy is a guarantee, beyond that, it is down to our best efforts. All UK orders are delivered by Royal Mail 2nd class with proof of postage. Typically you will receive your order within 2 days.

Please bear in mind that public and bank holidays may add extra delivery time which of course, is unavoidable. We suggest that you place your orders well in advance of any upcoming holiday to ensure prompt delivery.

Can I choose another delivery method?

You can choose to pay the flat fee for Royal Mail 1st class delivery services for your convenience. Please keep an eye on our Twitter and Facebook feeds for news on our delivery services.

Where do Platinum E-Liquid deliver to?

Platinum E-Liquid delivers to the United Kingdom and surrounding islands, Ireland and most of Europe. Please refer to the table below for exact locations and services:



United Kingdom

including:  England, Isle of Man, Northern Ireland, Scotland and Wales


Royal Mail 2nd Class

£2 FLAT FEE FOR ORDERS UNDER £10 also upgrades to 1st Class